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This Privacy Policy describes how Finest Chimney Repair (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit finestchimneyrepair.com, use our services, or otherwise interact with us.
At Finest Chimney Repair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy applies to information we collect through our website, during service consultations, when providing chimney repair and maintenance services, and through other business interactions.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website or services.
We may collect the following types of information:
Personal Information:
• Contact details (name, address, email address, phone number)
• Service location information
• Payment information
• Service history and preferences
• Photos of your chimney or property (with your consent)
• Communication records between you and our team
Website Usage Information:
• IP address and device information
• Browser type and settings
• Pages visited and features used
• Referring websites
• Date and time of visits
• General geographic location
We use your personal information for the following purposes:
• To provide and maintain our chimney repair and maintenance services
• To schedule and confirm appointments
• To create and manage your customer account
• To process payments
• To send service reminders and maintenance recommendations
• To respond to inquiries and provide customer support
• To improve our website, services, and business operations
• To send you promotional materials (with your consent)
• To comply with legal obligations
• To protect against fraud and unauthorized transactions
We process your personal information based on the following legal grounds:
• Contract performance: Processing necessary to fulfill our service agreements with you
• Legitimate interests: Improving our services, preventing fraud, and managing our business operations
• Consent: When you specifically agree to certain uses of your information
• Legal obligation: When required to comply with applicable laws and regulations
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. These technologies collect information such as your IP address, browser type, pages visited, and time spent on our website.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can control cookies through your browser settings, though disabling them may limit some website functionality.
Types of cookies we use:
• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors interact with our website
• Functionality cookies: Remember your preferences and settings
• Advertising cookies: Help deliver more relevant advertisements
We may share your personal information with the following categories of third parties:
• Service providers: Payment processors, scheduling software providers, and customer relationship management systems that help us operate our business
• Professional service providers: Contractors who assist with chimney inspections and repairs
• Business partners: Suppliers of parts and equipment
• Legal and regulatory authorities: When required by law or to protect our legal rights
We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws. We do not allow our third-party service providers to use your personal data for their own purposes.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
• For the duration of our business relationship
• As required by applicable laws and regulations (including warranty periods)
• As needed to protect our legal interests
Customer records are typically maintained for up to 7 years after your last service for tax and accounting purposes. Photos of completed work may be retained longer for quality assurance and training purposes, with all personal identifiers removed when possible.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption of sensitive information
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection
• Secure data storage systems
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, including:
• Right to access: Request a copy of your personal information
• Right to rectification: Correct inaccurate or incomplete information
• Right to erasure: Request deletion of your personal information
• Right to restrict processing: Limit how we use your information
• Right to data portability: Receive your data in a structured, commonly used format
• Right to object: Oppose certain types of processing
• Right to withdraw consent: Revoke previously given consent
To exercise these rights, please contact us using the information in the “Contact Information” section below. We will respond to your request within the timeframe required by applicable law.
As Finest Chimney Repair operates across the United States, your personal information may be transferred between different locations within the country. All such transfers comply with applicable U.S. data protection laws.
If we need to transfer your data outside the United States, we will ensure appropriate safeguards are in place to protect your information and comply with applicable international data transfer regulations.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Finest Chimney Repair
Attention: Roland F., Owner
Email: info@finestchimneyrepair.com
Website: finestchimneyrepair.com
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will notify you by posting a prominent notice on our website or by sending you an email notification when required by law.
We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. You have the right to withdraw your consent at any time, though this may impact our ability to provide certain services.
For specific activities requiring explicit consent (such as marketing communications or sharing photographs of your property), we will obtain your permission separately.
At Finest Chimney Repair, we specialize in safe, reliable, and affordable chimney solutions tailored to your home’s needs. If you’re searching for chimney repair near me, trust our certified professionals to deliver expert service with integrity and efficiency.
